Terms Of Service
Subscription Cancellation Policy
When you purchase a Pro or Enterprise subscription, you will automatically be billed on the same day of each month. If at some point you no longer need your SubPals subscription, send us a message via our Contact Us page and we will set your account to expire at the end of your current month’s subscription. You are welcome to cancel your subscription at any time.
If for example, you subscribed on the 23rd of the month, but write us about cancelling your account on the 10th of the next month, we will set your account to cancel 13 days later, at the end of your current month’s subscription. If you were to prefer immediate cancellation, simply let us know and we can do that for you as well.
You are not obligated to remain subscribed for any period of time, but you will need to write us when you are ready to cancel. We will then handle it and send you a confirmation message.
If you purchase a subscription plan and are unhappy with the service for any reason, please contact us within 7 days of your subscription payment date and we will fully refund and cancel your subscription. If you contact us more than 7 days after your subscription payment was made and request a refund, our team will review your account and if we deem appropriate, will fully refund your order, or at minimum, will refund the prorated amount of unused days in the month.
What information do we collect?
We collect information from you when you subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: e-mail address or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
All Professional and/or Enterprise and/or VIP purchases are not entitled to a refund, strictly enforced. This is due to being an instant online service. Our payment processor is 100% secured and legal, and no charges are to be made without the customers consent at time of purchase.
We have the right to refuse the Subpals service to users who abuse the system
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This online Terms of Service policy applies only to information collected through our website and not to information collected offline.
By using our site, you consent to our online Terms of Service.
Changes to our Terms of Service
If we decide to change our Terms of Service, we will post those changes on this page.